Ain Documents Clearing Services (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit or use our website, application, services, and associated subdomains (collectively, the “Service”).

By accessing or using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, storage, and disclosure of your personal information as described below.

If you do not agree with this Privacy Policy, please do not access or use our Service.

1. Definitions

For the purposes of this Privacy Policy:

“Company,” “we,” “us,” or “our” refers to Ain Documents Clearing Services, the entity responsible for processing your personal information under this Privacy Policy.

“Website” refers to www. ain-documents-clearing-services.com and any associated webpages or subdomains operated by us.

“Service” refers to our website, application, products, and services made available to you.

“Customer” means any individual, company, organization, or other entity that registers for, purchases, or uses our services.

“User” or “you” means any individual or entity accessing or using our Service.

“Personal Data” or “Personal Information” means information that identifies, relates to, describes, or can reasonably be linked to an identifiable individual, either directly or indirectly.

“Device” means any internet-connected device, including a computer, smartphone, tablet, or other device used to access our Service.

“Cookies” are small data files stored on your computer or mobile device by your web browser that help websites remember information about your visit, preferences, and interactions.

“Third-Party Services” means services, applications, websites, platforms, advertisers, marketing partners, payment providers, analytics providers, or other third parties that are not directly operated by us.

2. Information We Collect

We may collect information that you voluntarily provide to us, information that is automatically collected when you use our Service, and information that we receive from third parties.

Information You Provide Directly

Depending on how you interact with us, we may collect:

• Full name or username
• Telephone or mobile number
• Email address
• Mailing or residential address
• Debit or credit card information, where applicable
• Information submitted through forms, applications, surveys, or service requests
• Any other information you voluntarily provide to us

We collect only information that is reasonably necessary for the relevant purpose and service.

Information Collected Automatically

When you visit or use our Service, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type and characteristics
• Operating system
• Language and time-zone settings
• Referring and exit URLs
• Pages visited and content viewed
• Date and time of visits
• Clickstream and navigation information
• Cookie identifiers
• Session information
• Page response times
• Download errors
• Interactions such as clicks, scrolling, and mouse movements
• General location information derived from technical data
• Information used for security, fraud prevention, diagnostics, analytics, and reporting

This information generally does not directly identify you by name. However, some technical information, such as an IP address, may constitute personal information under applicable law.

3. Information Collected Through Mobile Devices

Where our application or mobile services provide these features, certain information or device permissions may be requested to improve functionality and user experience.

Depending on the features you use, this may include:

Location Information

If you grant permission, we may access location information for purposes such as providing location-based functionality, improving services, analytics, or relevant advertising.

Contacts

If you voluntarily grant access to your device contacts, we may use that information solely for the functionality for which permission was granted.

Camera

If you grant camera permission, the application may allow you to take and upload photographs or other images.

Photo Gallery

If you grant the relevant permission, you may upload photographs or other images stored on your device.

You may generally deny these permissions; however, doing so may prevent certain features from functioning properly.

4. How We Use Your Information

We may use the information we collect for legitimate business and service-related purposes, including to:

• Provide, operate, maintain, and improve our Service
• Personalize your experience
• Respond to inquiries, requests, and customer-service needs
• Process transactions and payments
• Manage accounts and registrations
• Process applications and service requests
• Communicate with you regarding our services
• Send service-related notices and updates
• Send marketing communications where permitted by applicable law
• Administer surveys, promotions, contests, or other website features
• Conduct analytics, research, and reporting
• Detect, investigate, and prevent fraud, abuse, unauthorized activity, and security incidents
• Maintain the security and integrity of our systems
• Comply with applicable laws, regulations, legal processes, and governmental requests
• Protect our rights, property, employees, customers, and users
• Fulfil other purposes disclosed to you at the time information is collected

5. Information Received from Third Parties

We may receive information about you from third parties when necessary to provide or improve our services.

For example, third-party service providers may provide information relating to fraud detection, payment processing, analytics, marketing, customer management, or other services.

We may also receive information that you have voluntarily made publicly available through social media platforms or other public sources.

You can control the information you make publicly available through your privacy settings on those third-party platforms.

6. How We Share Information

We may share personal and non-personal information with trusted third parties when reasonably necessary to operate our business, provide our services, or comply with legal obligations.

These parties may include:

• Service providers and contractors
• Website hosting and infrastructure providers
• Database and data-storage providers
• Payment and transaction processors
• Email and communication providers
• Customer-service providers
• Analytics and reporting providers
• Marketing and advertising partners
• Fraud-prevention and security providers
• Business partners and affiliated companies
• Government authorities and law-enforcement agencies, where legally required or permitted

We require service providers that process personal information on our behalf to handle such information appropriately and, where applicable, in accordance with contractual and legal requirements.

We do not authorize third parties to use your personal information for purposes unrelated to the services they provide to us, except where permitted or required by applicable law.

7. Legal and Regulatory Disclosures

We may disclose personal information when we reasonably believe that disclosure is necessary to:

• Comply with applicable laws, regulations, court orders, subpoenas, or other legal processes
• Respond to requests from government authorities or law-enforcement agencies
• Protect our rights, property, or interests
• Protect the safety of our users, employees, or other individuals
• Investigate suspected fraud, illegal activity, or violations of our terms
• Prevent or address security threats or other harmful activities

8. Sale, Merger, or Transfer of Business

If we are involved in a merger, acquisition, restructuring, sale of assets, transfer of business, bankruptcy, reorganization, or similar transaction, personal information may be transferred as part of that transaction.

Where required by applicable law, we will take reasonable steps to ensure that the recipient handles your information in accordance with applicable privacy requirements.

9. Corporate Affiliates

We may share information with our corporate affiliates where reasonably necessary for business operations, service delivery, administration, security, compliance, or other legitimate business purposes.

For purposes of this Privacy Policy, a “Corporate Affiliate” means an entity that directly or indirectly controls, is controlled by, or is under common control with us.

Any personal information shared with our affiliates will be handled in accordance with applicable privacy requirements and this Privacy Policy, where applicable.

10. Cookies and Similar Technologies

We use cookies and similar technologies to improve the functionality, performance, security, and user experience of our Service.

Cookies may help us:

• Remember your preferences
• Maintain login sessions
• Understand how visitors use our website
• Analyze website performance
• Improve website functionality
• Detect security issues and fraudulent activity
• Provide relevant content or advertising, where applicable

A cookie is a small file stored on your computer or mobile device by your web browser.

Most browsers allow you to control or disable cookies through their settings. However, disabling certain cookies may cause some features of our website to function improperly or become unavailable.

Disabling a cookie does not necessarily delete cookies that have already been stored on your device. You may need to delete stored cookies through your browser settings.

11. Advertising and Remarketing

Our Service may contain advertisements or links to third-party websites and services.

Third-party advertising providers may use cookies, pixels, or similar technologies to collect information about your browsing activity over time in order to provide more relevant advertisements and measure advertising performance.

We may also use remarketing or retargeting technologies to display advertisements to users who have previously visited our website or interacted with our Service.

Third-party advertisements and links do not constitute an endorsement or recommendation by us. We are not responsible for the content, accuracy, privacy practices, products, services, or conduct of third-party advertisers or websites.

12. Analytics and Tracking Technologies

We may use third-party analytics and tracking technologies to understand how visitors interact with our Service and to improve website performance.

These technologies may include cookies, pixels, local storage, session technologies, and other similar tools.

Facebook/Meta Pixel

Where implemented, the Meta Pixel may help us measure the effectiveness of our advertising campaigns and understand actions visitors take on our website.

The information collected through the Meta Pixel is subject to Meta's applicable privacy policies and terms.

Google Maps

Where our Service incorporates Google Maps or related APIs, Google may collect certain information from your device or interaction with the map functionality.

The use of Google Maps and related services is subject to Google's applicable terms and privacy policies.

Local Storage

Our website or application may use local storage technologies to store certain information on your device and improve functionality.

Session Technologies

We may use session technologies to maintain and understand your interactions with our website during a browsing session.

13. Payment Information

Where you provide payment information to purchase our products or services, such information may be processed through third-party payment processors.

We take reasonable measures to protect payment-related information and use appropriate security measures when transmitting sensitive information.

Where payment processing is handled by a third-party provider, the processing of your payment information may also be subject to that provider's privacy policy and terms.

14. Information Security

We use reasonable administrative, technical, physical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Where appropriate, sensitive information may be transmitted using encryption technologies such as Secure Sockets Layer (SSL) or Transport Layer Security (TLS).

Access to personal information is limited to authorized personnel, service providers, and other parties who have a legitimate need to access it.

However, no method of transmission over the Internet or electronic storage system is completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

15. International Data Transfers

Your information may be transferred to, stored in, or processed by our offices, employees, service providers, affiliates, or business partners located in countries other than the country in which you reside.

Data-protection laws may differ between countries.

Where applicable law requires specific safeguards for international transfers of personal information, we will take reasonable steps to implement appropriate safeguards and comply with applicable legal requirements.

16. Children's Privacy

Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you are a parent or legal guardian and believe that a child has provided us with personal information without appropriate consent, please contact us.

If we become aware that we have collected personal information from a child under 13 without the required parental consent, we will take reasonable steps to delete that information in accordance with applicable law.

17. Your Rights to Access, Correct, or Delete Information

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Request restriction of certain processing activities
• Object to certain uses of your information
• Withdraw consent where processing is based on consent
• Request a copy of certain personal information in a portable format
• Change your communication preferences

To exercise applicable rights, please contact us using the contact information provided below.

We may take reasonable steps to verify your identity before processing certain requests in order to protect your privacy and security.

Some information may be retained where required by law, necessary to establish or defend legal claims, necessary for legitimate business purposes, or technically required for backup and security purposes.

18. Updating or Correcting Your Information

You may contact us to request that we:

1. Update or correct inaccurate personal information;
2. Change your communication preferences;
3. Provide you with information we hold about you, where applicable; or
4. Delete your personal information, subject to applicable legal and operational requirements.

Changes or deletions may not affect information that we are legally required to retain or information that has already been lawfully disclosed to third parties.

We may retain limited information where necessary for legal, regulatory, security, fraud-prevention, or legitimate business purposes.

19. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services;
• Fulfil the purposes described in this Privacy Policy;
• Maintain business and transaction records;
• Comply with legal and regulatory obligations;
• Resolve disputes;
• Enforce our agreements; or
• Protect our legitimate business interests.

When personal information is no longer required, we will take reasonable steps to securely delete, anonymize, or otherwise dispose of it in accordance with applicable law and our internal retention procedures.

20. Third-Party Services and Websites

Our Service may contain links, integrations, applications, content, or services provided by third parties.

We do not control and are not responsible for the privacy practices, security, content, accuracy, legality, or policies of third-party websites or services.

When you leave our Service or interact with a third-party service, your use of that service is governed by the third party's own terms and privacy policy.

We encourage you to review the privacy policies of any third-party websites or services before providing them with personal information.

21. GDPR and Data Protection Rights

Where the General Data Protection Regulation (GDPR) or another applicable data-protection law applies to the processing of your personal information, you may have additional rights.

These may include the right to:

• Access your personal data;
• Correct inaccurate personal data;
• Request deletion of personal data;
• Restrict processing;
• Object to certain processing activities;
• Receive certain personal data in a portable format; and
• Withdraw consent where processing is based on consent.

We will process personal data in accordance with applicable data-protection requirements and will implement appropriate technical and organizational measures to protect personal information.

Where required by applicable law, we will identify the appropriate legal basis for processing personal data and provide additional information regarding that processing.

22. California Privacy Rights

If you are a California resident and applicable California privacy law applies to our processing of your personal information, you may have certain rights regarding your personal information.

Depending on the applicable law, these rights may include:

• The right to know what categories of personal information we collect;
• The right to request access to personal information;
• The right to request correction of inaccurate information;
• The right to request deletion of personal information;
• The right to opt out of certain sales or sharing of personal information, where applicable; and
• The right to receive equal service and pricing regardless of exercising applicable privacy rights.

We will not unlawfully discriminate against you for exercising rights available to you under applicable California privacy laws.

We do not sell personal information as defined under applicable law unless otherwise stated in this Privacy Policy and permitted by law.

To exercise applicable California privacy rights, please contact us using the information provided in the “Contact Us” section below.

23. Email Communications

If you provide your email address, we may use it to communicate with you regarding your account, transactions, inquiries, services, updates, or other matters related to our business.

Where permitted by law, we may also send promotional or marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the relevant email or by contacting us directly.

Transactional or service-related emails may continue to be sent where necessary to provide services, process transactions, maintain your account, or comply with legal obligations.

24. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.

Where required by applicable law, we will provide additional notice of material changes.

Your continued use of our Service after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy, to the extent permitted by applicable law.

If you do not agree with the updated Privacy Policy, you should discontinue use of our Service.

25. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws applicable to [Country/Emirate/Jurisdiction], without regard to its conflict-of-law principles, unless otherwise required by applicable law.

Any disputes arising in connection with this Privacy Policy shall be subject to the applicable jurisdiction of the courts of [Jurisdiction], except where applicable law provides otherwise.

26. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact us:

Company Name: Ain Documents Clearing Services
Email: aindocumentsservices@gmail.com
Phone: +971559296575 / +971509813936
Website: www.ain-documents-clearing-services.com
Address: Coastal Building, Al Qusais 2, Dubai - UAE

We will make reasonable efforts to respond to privacy-related requests within the period required by applicable law.

Last Updated: 7 July 2026